Delivering Value, Choice and Service.

The world of communications has changed dramatically in just the last few years. Cable, telecommunications and satellite companies are all competing to offer you video, voice and high-speed internet service. Bundling these services has saved residential and small business consumers millions of dollars, even as the offerings and options available to consumers increase each year. 

In today’s digital age, the distinction is the amount of data that can be pushed over the wire or through the air, and there is no faster service than cable. Many areas in Georgia will have download speeds of 50-60 mbs, which is often twenty times faster than the typical telephone-based service. Cable’s ongoing investments in its networks means it will continue to deliver the fastest internet and be ready to handle new products such as 3D TV as they roll out.

Reliability and service are critical to creating value for customers. Cable companies have invested millions in new technology to speed up service calls and ensure that time commitments are met. Gone are the days when service technicians rolled out with a list of customers to call upon that day. High tech “control” centers, hand-held devices and computer controlled set top boxes allow cable companies to fix issues in real time over the phone and adjust to conditions on the fly, moving techs to different areas if backlogs develop during the day.

If you are having service issues, the Georgia Cable Association is here to help! We run the Cable Helpline which works with the companies to assist consumers in getting things right. You can email us to or call 678-540-7673 to file a complaint or concern.